Terms of use
Last updated October 15, 2026
The short version: everything here is education, not professional advice. Guides are for your own use. If a guide isn't useful, ask for a refund within 30 days. The Letter Explainer is an AI tool: it can be wrong, it isn't legal or insurance advice, and you're responsible for confirming your deadlines. Pro Desk members can cancel anytime.
Education, not advice
AB Home Solutions publishes general information for homeowners. It isn't legal, insurance, financial or engineering advice, and it isn't a home inspection. We are not a contractor and don't perform repairs. Codes, licensing rules and deadlines change and vary by county, so confirm anything important with the official source we cite or a licensed professional.
Guides and downloads
- When you buy a guide, you get a personal license to download, print and use it for your own home. Please don't resell, share publicly or repost it.
- Download links are private and expire after 48 hours. If yours stops working, email us and we'll send a new one.
- Refunds: not happy with a guide? Reply to your Stripe receipt or email contact@abhomesolutions.pro within 30 days for a full refund.
Pro Desk (for contractors)
- Pro Desk is a monthly subscription billed through Stripe. Cancel anytime; you won't be charged again, and documents already delivered are yours to keep. Unused reports roll over for one month.
- You're responsible for the findings in your documents. We put your photos and notes into professional language; we don't inspect property, verify damage, or add anything you didn't report.
- Insurance documentation is documentation only. We don't contact insurers, negotiate claims or act as a public adjuster.
- Pro Desk is for licensed contractors. We check your license before your first order and may decline work that misrepresents a property's condition.
Letter Explainer (AI tool)
Version 2026-10-15. If this section changes, we'll ask you to agree again before your next letter.
The Letter Explainer uses artificial intelligence (Claude, made by Anthropic) to read a letter you upload and describe what it says in plain language. You accept these terms when you tick the box and click "Agree and continue."
- AI can be wrong. An explanation can misread, leave out or misstate dates, deadlines, amounts, names, requirements or consequences, especially with blurry photos, handwriting, unusual layouts or missing pages. Each point shows the words from your letter it's based on so you can check it. Your original letter always controls. If the explanation and the letter differ, go by the letter.
- Not professional advice. Explanations are general information, not legal, insurance, tax, financial or construction advice. Using the tool doesn't create an attorney-client, adjuster or any other professional relationship with AB Enterprise LLC. We are not a law firm or a licensed public adjuster. We don't represent you, contact the sender, file anything, or negotiate for you.
- Your deadlines are your responsibility. You agree to check every date, amount and requirement against your original letter, to confirm deadlines directly with the sender, and to talk to a licensed professional (for example an attorney, your insurer or your state's insurance regulator) before acting on anything important, especially when a letter involves a claim denial, a lawsuit, a lien, foreclosure, fines or a short deadline.
- What you upload. Upload only letters about your home that are addressed to you or that you're authorized to handle. Don't upload medical records or anything unrelated to your home. You may cover account and policy numbers; the tool doesn't need them.
- Privacy. Your letter is sent to Anthropic only to write your explanation, and we don't store the letter or the explanation. The Privacy Policy lists the little we do keep.
- Access and billing. Access is billed through Stripe at the price shown before checkout, as a monthly subscription or a one-time pass for a set number of days. Each account can explain a limited number of letters every 30 days, shown on the page; letters the tool couldn't read don't count. You can cancel a subscription anytime and keep access until the end of the period you paid for. If a payment went wrong or the tool didn't work for you, email us within 30 days and we'll review it for a refund.
- Connecting with local companies. This is optional. If you ask us to connect you, we share only the details listed on that form, never your letter, with up to 3 independent local companies. We check a company's license before introducing it, but we don't employ, supervise or guarantee any company, and companies may pay us for the introduction. Check the license yourself and get a written contract before you hire anyone (how to vet a contractor).
- Fair use. Don't share your account, work around the monthly limit, or use the tool to process other people's letters as a business.
- No warranty; limit of liability. The Letter Explainer is provided "as is" and "as available," without warranties of any kind, including accuracy, completeness or fitness for a particular purpose. To the extent the law allows, AB Enterprise LLC is not liable for any missed deadline, fine, penalty, denied or reduced claim, lost right, or other loss that results from relying on an explanation, and our total liability for any claim related to the Letter Explainer is limited to the amount you paid us for it in the 3 months before the claim.
Content on this site
The articles, checklists, designs and guides on this site belong to AB Enterprise LLC. You're welcome to link to any page or share a free checklist with a neighbor.
Limits
We work hard to keep everything accurate, but the site and its content are provided "as is." To the extent the law allows, AB Enterprise LLC isn't liable for decisions you make or work you hire based on this content.
Governing law
These terms are governed by the laws of the State of Maryland.